Until you get middle aged it is
quite hard to imagine. It is not a question of feeling old, although I will
confess to making noises when I get out of a chair these days, because inside I
am still pretty much the same as I ever was, but things start to pass you by.
For instance, music. I have, like
most people, always listened to music, and I consider myself quite eclectic in
taste. For instance, I love musical theatre, Billy Bragg, Billy Joel and The
Who, whilst being partial to a bit of Beethoven. But I have not really listened
to ‘new’ music for a decade. My 15yo tends to introduce me to some by default
but it generally passes me by. Especially if it involves rap I must admit.
Technology is much the same. I am
PC literate and I love my iPhone, but when faced with an android handset a year
ago I was totally lost, and Windows 8...well don’t get me started. I have
reached an age where familiarity breeds contempt for anything new.
And herein lies the problem with
data. Businesses tend to be run by people my sort of age. In the corporate
world, 50 is sort of the right age to have reached the top of the greasy pole.
And whilst we might be thoroughly capable at what we do, new things are going
to baffle us and take us completely by surprise.
Tweet something controversial and
you can not only get arrested, but you can see your erroneous and unwise
missive galloping around the world, like a viral coffee spill. Get hacked and
see your private messages on the front pages, if they mention Angelina Jolie
for instance. I am a keen user of Twitter but the things that trend, and the
people and businesses that the viral mob can destroy still shocks me.
Data protection used to be easy.
Log in rules, access levels, bans on floppy disks and then you had most things
covered. Then someone introduced the internet to the equation. Remember that? I
was an MD of a SME at the time and we had to have rules for internet usage in
work time. If you look in your employee handbook, the rules are probably still
there, but they are completely redundant now aren’t they?
Every single employee under a
certain age has a smart phone on their person and can check their favourite
sites whenever they like. They may be using company wifi (a whole new area of
data risk all wrapped up in four little letters) or they might have 4g but one
thing is for sure they are always in contact with the world outside. With the
phones all switched to silent, there are billions of texts and snapchats flying
around right now in any given office.
Someone somewhere will be writing
a rule book for this situation right now, as usual a little after the horse had
bolted. By the time the handbook is written and circulated, there will be
something else new to worry about.
And so finally to my point.
Disposing of IT equipment and worrying about data security used to just be a
question of worrying about PC’s, laptops and servers. That is why there is very
good software available for erasing data, and a myriad of shredders and degausers
for destroying hard drives. It is why there is now a healthy market for second
hand PC’s, laptops and servers. Some clever bloke with bad glasses and a
Motorhead tee shirt worked out how to do it and we all jumped on the bandwagon
to provide a service.
But all of a sudden there are
lots of things that have a memory. Printers have morphed into amazing machines
that can copy, scan, fax, collate and even staple documents, whilst making the
tea and keeping an eye on the kids in the nursery downstairs. Even more basic
models retain the last few documents they printed before being thrown out, and
although some models have a factory reset button, some do not and need
specialist attention. Right now, that specialist attention usually means the
printer is scrap when the memory is wiped.
So now, middle aged business
owners, my peers, my equally bewildered and befuddled brothers and sisters, we
have to start thinking about things all over again. It is not just the old
computers that could get you fined, it is that old fax machine in accounts, it
is that batch of iPhone 4’s you got for the sales force, and as for that
printer in the call centre, it is a disaster waiting to spew its guts into the
wrong hands.
And this is why I keep telling
you to call the experts. Capiche?
No comments:
Post a Comment