Most people are Nice. Many (like
me) are occasionally grumpy when cornered but given a friendly approach and a
bit of TLC and they open up, answer your question and move on from there. It
can still be a no but it is a nice no.
After some thirty five years in
sales and customer service one way or another, I am used to a no. I don’t get
offended by it as an answer. Not if it is delivered with a smile and a shrug of
the shoulders because it is not personal.
But when you find someone who has
been tricked into recycling with a shyster, and you try to put them right, you
have to take care. I am learning that slowly. Because often people have been
taken in by the idea of doing good. They think they are donating to a charity
and that makes them feel good. Then some old fool like me comes along and
bursts their bubble.
Let’s get one thing perfectly
clear. Exporting second hand IT equipment to Africa is not a good thing at all.
Even if it is done by a charity, and even if it really does get to a kid (not
all do by any means) it is still going to end up in landfill one day fairly soon. We are
merely exporting our problems and doing untold damage to the planet. I cannot accept that is a good thing.
It is not actually illegal to
export ‘working’ equipment. This is where we enter one of those grey areas you
need a law degree to get out of to be honest. I need to issue a waste transfer
note to collect anything for recycling which means it is waste, but if it is in
working condition I can then send it straight out to Ghana.
Responsible recyclers have a
problem with that. Our first principle is to keep things out of landfill and
even if that clapped out PC works for six months it is still going to get put
in the ground, by yet another bare foot, underfed child paid a pittance in
terrible conditions. Ergo donating equipment to a charity that will export
stuff legally is a bad thing. Giving it to a shyster that will do it illegally
is so much worse, and telling the difference between the two is really hard.
So if green is important to you,
giving your old kit to a charity is a non-starter, unless their operations are
exclusively in this country, or another country covered by decent WEEE
regulations. Equally unfortunately for you, that knocks out more or less all of
the free collection services. Most of these use (and abuse) the charitable
model and unless your kit is reasonably new the only way to make cash out of it
was to flog it for illegal export. Or skimp on the paperwork and the data
erasure.
And that really would put the cat
amongst the pigeons because there are a lot of people getting rid of their
stuff for free. The entire back catalogue of this blog explains why that is
generally a terrible idea. Not only are these people getting fooled into
thinking they are doing something nice, but they are also taking unbelievable
risks with their data security.
I am fairly sure that people
simply hear or see the word charity and they let their hearts rule their heads.
Because this is not their money they are donating remember. This is those three
old PC’s from accounts. They imagine the happy smiling faces of African
children joyfully working on their new computer and pat themselves on the back.
The idea that they should do due diligence and work out what is really
happening does not even enter their heads.
But it should. Their data is on
those hard drives. And their moral responsibility should make them at least ask
a few questions. Like what real use is a clapped out 5 year old desktop? Scrap
value is a fiver and yet this ‘charity’ is going to do what with it?
Even if their data is properly
dealt with (it is possible but unlikely on a free collection) they are ignoring
the fact that we are exporting our waste to landfill on another continent. That is not something to
make your heart sing my dears. It is quite the opposite.
I am not saying every charity is
bad by any means. I have problems with the level of admin costs with almost all
of them, and the fact that they have highly paid executives, but a lot of good
work is clearly being done all over the world. But in this instance, ask some
hard questions with your head.
Is this export legally done? If
yes, the charity will have an export license of some sort, some sort of proof
they are allowed to do what they do. It is not unreasonable in this day and age
to ask to see a copy. I can email you a PDF of any certificate or license we
have, right now.
How do they deal with the stuff
they have exported at end of life? Are they arranging for ethical recycling? Or
is it being disposed of locally (IE landfill)?
There is a huge campaign building
against the amount of legal WEEE hitting Africa. There is an Environment Agency
task force, there are prosecutions, just Google it. But if you know where to go
you can easily get £200 a pallet for any old junk if you are willing to take
the risk. And a lot of these not for profit fronts have a business raking it in
behind them.
EReco are a business. Of course
we want to make a profit. We put a value on our services that some people
appreciate. Others don’t and you can tell me no thanks not today, any time you
like. That is your prerogative. But please, don’t be fooled by this disgrace. If you are
‘giving’ to charity, check it out. Ask some questions.
I have. I am having an interesting email correspondence with one 'charity' who doesn't want to answer my questions. It is like getting a straight answer out of Tony Blair. So far he has said he is careful where he sends kit, and that it is really only practical if it is less than five years old. He also let slip that Uganda, that world economic powerhouse, has just banned the import of used electronic equipment.
That alone should make you think.
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